Rights & Responsibilities
Good health care delivery depends upon a cooperative and respectful relationship among you, the physician and medical office staff.
As a patient, you have the right to...
As a patient, you have the right to...
- Considerate, respectful and supportive care
- Expect confidentiality will be maintained by staff
- Obtain from your doctor complete and current information on your treatment
- Receive from your doctor information necessary to give informed consent prior to any procedure or treatment
- Request and receive an itemized and detailed explanation of your total bill for services rendered.
- Disclose your medical history throughout your course of treatment
- Cooperate with personnel
- Be honest and direct and to understand the extent of your health problems and treatment
- Follow medical advice, treatment, and drug instructions or to inform your provider if you have chosen not to follow that advice
- Give information related to your ability to pay for services rendered, presenting current insurance identification upon request
- Pay co-payments at the time of service
- Keep scheduled appointments or to cancel them at least 24 hours in advance
